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State Farm® Insurance Agent Jim Plane
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cindy Breithaupt
August 2, 2024
"What an amazing response from Alex today!! She thoroughly understood my questions and did the research to give me the facts. It would have been easy just to give me her opinion. She went the extra mile, and I'm so grateful.😊"
"Thank you for your kind words about Alex! I'm glad to hear that she provided you with a thorough understanding of your questions and took the time to research and provide factual information. Our team always strives to go the extra mile to ensure our users' satisfaction, and I'm glad Alex was able to exceed your expectations. If you have any more questions or need further assistance, feel free to reach out. We're here to help! -Jim"
Martiniano Ramirez
July 12, 2024
"My conversation with Dylan was very caring understanding and professional, excellent customer service. Look forward on continuing doing business with Dylan."
"Dear Martiniano, Thank you for leaving us a 5-star review! We're thrilled to hear that Dylan was able to assist you with your insurance needs. Our team takes pride in providing excellent service and being there for our customers during important life changes. We're excited to be a part of your journey and look forward to continuing to support you through any further insurance needs you may have. Should you have any questions or require assistance in the future, please don't hesitate to reach out to us. We're here to help! Thank you once again for your kind words and for choosing our services. We appreciate your trust and will continue to strive for excellence in serving you. -Jim"
Lydia Ramirez
June 26, 2024
"Alex always makes our visits easy. She is very personable and easy to talk to. Whenever we go in she greets us with a smile and answer's every question we have."
"Dear Lydia, Thank you so much for leaving us a 5-star review! We're thrilled to hear that Alex has consistently made your visits easy and enjoyable. Our team takes pride in providing exceptional customer service, and it's great to know that Alex has been personable, approachable, and helpful during your interactions. We're glad to hear that Alex's welcoming smile and willingness to answer all your questions have made your experience with us a positive one. It's our goal to ensure that every customer feels comfortable and well taken care of. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Once again, thank you for your kind words and for choosing our services. We truly appreciate your support. -Jim"
DAVE SMITH
May 20, 2024
"If you need the best agent ever, them go to the Jim Plane agency. Top notch service from everyone. Dylan always went out of his way to assist me, where other agents would not. State Farm is extremely lucky to have them representing there brand. Need insurance solutions, then call them now!"
"Dear Dave, Thank you so much for taking the time to leave such a glowing review of the Jim Plane agency on Google! We are thrilled to hear that you had an exceptional experience with our team. At Jim Plane State Farm, we strive to provide top-notch service to all our customers, and we are delighted that Dylan went above and beyond to assist you. We pride ourselves on going the extra mile and ensuring that our customers' needs are met.-Jim"
Ronni Zamora Laloata
April 17, 2024
"Absolutely fantastic Customer Service! Scott went above and beyond to answer every question I had and took the time to allow me to make my decision!! He is the reason I chose to proceed with insuring with State Farm!"
"Dear Ronni, Thank you so much for leaving us a 5-star review! We're absolutely thrilled to hear about your fantastic customer service experience with Scott. Our team takes pride in going above and beyond for our customers, and it's wonderful to know that Scott was able to do just that for you. We're glad to hear that Scott took the time to answer all your questions and provided the information you needed to make an informed decision. It's our goal to ensure that every customer feels supported and confident in their choices. We're honored that you chose to proceed with insuring with State Farm because of Scott's exceptional service. If you ever need any further assistance or have any more questions, please don't hesitate to reach out. We're here to help! Once again, thank you for your kind words and for choosing State Farm. We truly appreciate your support. -Jim"
Aliistar Kxvak
February 27, 2024
"Scott helped me get a lower and reasonable price for auto insurance. Explained everything throughly and gave me a quote and felt safe enough to switch companies. Thankyou!"
"Dear Aliistar, Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that Scott was able to assist you in getting a lower and reasonable price for your auto insurance. We pride ourselves on providing thorough explanations and ensuring our customers feel confident in their decisions. It's great to know that Scott was able to effectively communicate and provide you with a quote that made you feel safe enough to switch companies. We greatly appreciate your trust in our services and we're here to assist you with any future insurance needs. Thank you once again for your kind words and for choosing us. Best regards, Jim"
Jaelynn Haase
January 15, 2024
"Dylan Plane was amazing!!! Very efficient and knowledgeable. Highly recommend working with State Farm and their team!"
"Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that Dylan Plane provided you with an amazing experience. We take pride in our team's efficiency and knowledge, and we're glad it showed during your interaction. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support! - Jim"
Annette Marie Lantos Tillemann-Dick
November 22, 2023
"I was grateful for Alex's call. To the credit of Alex, Jim Plane, and his State Farm office, it was discovered I was over spending on insurance and the call was to let me know they would refund any unnecessary payments that had been made. Alex did a great job delivering that message, explaining it and just being a lovely, forthright person."
"Thank you for sharing your positive experience with us! We're glad to hear that Alex, Jim Plane, and our State Farm office were able to help you discover that you were over spending on insurance. It's great to know that they took the initiative to reach out and inform you about the unnecessary payments, and they will be refunding them. We appreciate your kind words about Alex's communication and demeanor. We strive to provide excellent service and it's wonderful to hear that Alex was able to deliver the message in a clear and pleasant manner. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing State Farm! - Jim"
Jen Linder
November 20, 2023
"Karen was very helpful and efficient in adding another car to my insurance."
"Thank you for your positive review! We're thrilled to hear that Karen provided you with helpful and efficient service when adding another car to your insurance. We take pride in our team's dedication to assisting our customers promptly and efficiently. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and thank you for choosing our insurance services! - Jim"
Tashanick Nash
November 3, 2023
"RIGHT COVERAGE FOR THE RIGHT PRICE THANK SO MUCH FOR YOUR GREAT CUSTOMER SERVICE AND FINDING ME THE RIGHT FULL COVERAGE FOR THE RIGHT PRICE 100% RECOMMEND‼️‼️‼️‼️"
"Thank you for your fantastic review! We're thrilled to know that we were able to provide you with the right coverage for the right price and that you're satisfied with our customer service. Our team works hard to ensure that our customers receive the best possible coverage at a competitive price. We appreciate your recommendation and your trust in our services. If you ever need any assistance or have further questions, please don't hesitate to reach out. Thank you for choosing us! - Jim"
E MB
October 27, 2023
"Alex.Mcmillen it is the best State Farm agent ... she is always available to help me any time I have to resolve any concerns about my policies... state farm it is a great insurance company"
"Hi there - We think Alex is amazing too - the Jim Plane State Farm team will always strive to be professional, kind and loyal to our Good Neighbors! Call us anytime if you need anything else! - Jim"
Chuck Mason
October 27, 2023
"Very impressed with the customer service. Very friendly and outstanding staff."
"Hi Chuck, thank you for taking the time to leave the Jim Plane State Farm Insurance office a review! We are always here to help the local area with their insurance needs, so feel free to refer us to your loved ones. – Jim"
Talisa Mason
October 27, 2023
"Friendly staff and great customer service!"
"Hi Talisa, thank you for taking the time to leave the Jim Plane State Farm Insurance office a review! We are always here to help with your insurance needs, so feel free to refer us to your loved ones. – Jim"
dognclog
October 26, 2023
"Alex is great at keeping in touch and making sure my file is up to date. A pleasure working with her!"
"Hi there, our State Farm Insurance team appreciates your feedback! Alex is a valuable asset to our team and I am so glad that she was able to help you help you with your insurance needs! – Jim"
Jaime Serrano
October 24, 2023
"If you are thinking about working with this firm I most definitely recommend it. They’re very much helpful and fast. I would ask for Scott. He’s been helping for the whole month of October and I have zero bad things to say about him. Very customer friendly"
"Jaime, thank you for leaving the Jim Plane State Farm Insurance office a review! I am so pleased that you had a wonderful experience with Scott while crafting an insurance policy to fit your needs. We appreciate you as a valued customer and we look to working together in the future! – Jim"
Annabella Hernandez
October 24, 2023
"Alex is the most helpful most nicest person ever"
"Annabella, Alex and I appreciate you taking the time to leave a review regarding your experience. I am glad that we have been able to assist you with your Insurance needs, but do not hesitate to reach out if you have any questions. – Jim"
Connie Klag
October 24, 2023
"this place is great and Alex is wonderful at what she does and is very experienced I would recommended them to anyone."
"Thank you, Connie, for your kind review about Alex! We strive to provide a quick, yet fantastic service to all of our customers. We are glad you are one of them! -Jim"
adamnerd182
October 21, 2023
"I’ve been shopping around for insurance for a while and the other companies could not answer all my questions. Alex from State Farm was BY FAR the best representative I have spoken to. She answered all my questions and was able to offer me more information beyond the scope of my inquiries. Thank you so much Alex for being kind and treating me more like a person, than a potential customer."
"Hi there, Thank you for leaving the Jim Plane State Farm team a review. Alex is just as passionate as I am to help our local community with their insurance needs. Please feel free to refer us to your loved ones! - Jim"
Samantha Hotton
October 21, 2023
"Alex is phenomenal!"
"Hi Samantha - thank for your 5 star review! I agree, Alex is phenomenal! I am happy that you got to experience Alex's passion and love for helping our customers. - Jim"
Hazel
October 18, 2023
"Shopping for insurance can be tedious and confusing. Dylan plane made it so easy. He answered all my questions promptly and was patient when I did not understand. I feel very pleased and it's like a brick fell off my shoulder. I highly recommend State Farm especially Dylan Plane."
"Hi Hazel - Dylan is an amazing team member - at Jim Plane State Farm, we care about our customers. We don't want you to leave feeling confused - so thank you for your kind words. We look forward to working with and helping you for a long time! - Jim"
DcD Company
October 17, 2023
"We have had the best experience with Jim Plane's office and it's been a pleasure working with Alex McMillen, she goes above and beyond and is always helpful and quick to respond. Thank you for your continued help with our coverage!"
"Hi there, thank you for leaving the Jim Plane State Farm Insurance team a review! I am pleased to see that Alex was able to help you with your Insurance needs! She is a valuable asset to the team and both Alex and I look forward to working with you in the future. Please do not hesitate to reach out with any questions around your current insurance plan. – Jim"
Pete Romero
October 17, 2023
"I enjoy working with her !"
"Thank you for the kind words, Pete! It is our privilege to serve your family and protect what matters most to you. We are grateful for you! - Jim"
Theresa Williams
October 11, 2023
"Alex is one of the most pleasant, friendly and, most importantly, knowledgeable people in the office! If she doesn't know the answer she will research it and ACTUALLY call you back. She needs to be cloned. Extremely satisfied every time I've dealt with her. Edit: I had to call State Farm again today because of course I needed something. I was fortunate enough to get the amazing Alex on the phone! She answered my questions and got busy working on getting me what I needed. I've already gotten most of it because of Alex.The rest is up to corporate. State Farm is fortunate to have an employee like her and I hope they're paying attention!"
"Thank you Terri! We are so glad that you enjoyed your experience working with Alex, she is the best!! Thank you for your kind words. We really appreciate you, and we thank you for trusting us to help you!"
Michael Sr. Micek
October 10, 2023
"The customer service here is exceptional! Alex knows that I still enjoy human contact. It’s nice to be treated like a valued customer. So rare these days!"
"Thank you for taking the time to share your positive experience with us, Michael! We value relationships in this office and Alex is a great example of that. We appreciate you and you will always be treated like the valued customer that you are! - Jim"
Mali Vaimagalo
October 10, 2023
"Alex is the best!"
"Hi Mali! Thanks so much for your 5-stars! We are so happy that Alex was able to help you with your insurance needs. If you ever need anything in the future, don’t hesitate to let us know! - Jim"