
State Farm® Insurance Agent Jim Plane
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ernie Jones
August 6, 2025
"Very informative and I feel confident"
"Ernie, Thank you so much for taking the time to leave us a review! We're glad to hear that our team was able to provide you with the information needed so that you could make a confident decision on which policies fit your needs. We look forward to assisting you again in the future! Best regards, Jim Plane"
Jennifer Jones
July 31, 2025
"I have always hated dealing with insurance so I generally do it on-line yo avoid people 😂 however I told my daughter I was paying $1550.00 a month for 4 vehicles and that is when she told me about Jim Plane state Farm insurance so I made an appointment and my agent Alex was absolutely amazing friendly commutative answered all my questions even if they were dumb questions I didn't feel rushed or pressured into anything she didn't try to sell me anything more than what I needed I explained what I was looking for and she said okay let's figure this out and we did and I think I was there for a little bit but I didn't mind because she did it she helped me out a lot she's amazing very very professional I would recommend her to anybody and everybody she does a great job 👍"
"Hi Jennifer, Thank you so much for your wonderful review! We're thrilled to hear that Alex was able to provide you with such a positive and stress-free experience. It's great that she took the time to answer all your questions and tailored the insurance to fit your needs without any pressure. We truly appreciate your recommendation and are glad we could help you save on your insurance. If you ever need anything else, please don’t hesitate to reach out! Best regards, Jim Plane"
Josh Cutler
July 30, 2025
"Alex provided many vehicle quotes and helped me work through them and their options to decide on the best vehicle purchase for our budget and situation. It was incredibly helpful and made the whole purchasing experience that much less stressful. Thank you, Alex!"
"Thank you, Josh! I’m glad Alex was able to provide you with all the information needed to assist you in finding the right vehicle that fits your budget and needs. We appreciate your feedback and look forward to helping you again in the future. Safe driving! — Jim Plane"
Christopher Pineda
July 3, 2025
"Alex McMillen was super helpful when setting up my Homeowners insurance and provided a lot of detail regarding expectations and even how we could qualify for a discount since we were getting a new roof installed. Felt very supported and informed along the way."
"Hi Christopher, Thank you for your feedback! We're happy to hear that Alex guided you through the Homeowners insurance process with helpful details and support, especially regarding discounts for your new roof. Providing you with clear information and peace of mind is our top priority. If you have any questions or need assistance in the future, don't hesitate to reach out. We're glad to have you with the Jim Plane agency! - Jim Plane"
Diane Wilkins
July 3, 2025
"Lucas was great to work with in quoting new business on multiple different fronts. The rates were competitive and his suggestions to increase coverage change coverage were amazing. Excited to be with State Farm, Lucas and the Jim Plane agency."
"Hi Diane, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Lucas provided you with excellent service and helpful suggestions to enhance your coverage. It’s our goal to offer competitive rates and personalized solutions that truly meet your needs. Thank you for choosing the Jim Plane State Farm agency. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Best regards, Jim Plane"
Zack H
June 30, 2025
"I've worked with Alex in Jim Plane's office several times over the years, and she is fantastic! I appreciate her attention to detail and follow through. Thanks for all you do!"
"Hi Zack, I wanted to personally thank you for your kind words about Alex. She truly is fantastic, and I’m glad to hear that her attention to detail and follow-through have made such a positive impression. We’re lucky to have her on the team, and I appreciate you taking the time to share your experience. Thanks again, Zack, for your support! Best, Jim Plane"
Kris Saprano
June 23, 2025
"Alex is the best. She's quick to respond and answer any questions. Plus, in the past she was a huge help in getting us an understanding of new charges as well as some discounts to counter balance them. Love working with her."
"Thank you so much for your kind words, Kris! We're thrilled to hear that Alex has been such a valuable resource for you. Her dedication to providing prompt responses and clear explanations truly makes a difference. We appreciate your support and look forward to continuing to work with you! Best regards, Jim Plane"
Aja Bowman
June 20, 2025
"I just started working with this company and I am BLOWN AWAY!!! I was lucky enough to chat with Scott Ellis and he was so kind and descriptive! He helped me save some money while keeping me in the know about EVERYTHING! I feel I can call him up and ask for help if needed and maybe even just for a chat! It was an AMAZING EXPERIENCE! Thank you so much Scott❤️"
"Dear Aja, Thank you so much for sharing your wonderful review! We're thrilled to hear about your positive experience working with Scott. It's fantastic to know that he was able to provide you with such helpful information and support while making you feel comfortable reaching out for assistance. Your feedback means a lot to us, and we’re so glad you’re having an amazing experience with Jim Plane State Farm! - Jim Plane"
Chrisette Rogers
June 20, 2025
"Alex with State Farm is very helpful and easy to work with. She has all the answers and she took great care of me in a stressful situation."
"Thank you for the review, Chrisette! I'm thrilled to hear that Alex was able to assist you effectively during your stressful situation. We pride ourselves on providing excellent service, and it's great to know that we met your expectations. If you ever need anything else, don't hesitate to reach out. We're here to help! - Jim Plane"
Mary
June 16, 2025
"I’ve been with State Farm Insurance for many years, and their service has always been exceptional. Today, Scott assisted me, and as always, he was prompt, professional, and incredibly helpful. One of the things I appreciate most is that someone always answers the phone quickly, ready to provide immediate assistance. It’s rare to find such consistent, friendly service these days. I truly value the peace of mind that comes with being a long-time State Farm customer."
"Hi Mary, Thank you so much for your kind words! I'm thrilled to hear that you've had such a positive experience with State Farm over the years. It’s great to know that Scott was able to assist you promptly and professionally. We strive to provide quick and friendly service, and I'm glad it's made a difference for you. Your peace of mind is incredibly important to us, and we appreciate you being a loyal customer. If you ever need anything else, don’t hesitate to reach out! Best, Jim Plane"
Vanessa ROBLES
May 30, 2025
"LITERALLY HAD THE BEST EXPERIENCE! Scott Ellis made everything fast and easy , very affordable! I HIGHLY RECOMMEND HIM! Thank you Scott"
"Dear Vanessa, Thank you so much for your wonderful review! We truly appreciate your feedback and are thrilled to hear that you had such a fantastic experience with Scott. Your recommendation means a lot to us! If you need anything else or have further feedback in the future, please don’t hesitate to reach out. Best Regards, Jim Plane"
Deborah Haverfield
April 9, 2025
"Went to his office to get some paperwork to Premier credit union. He has answered all the questions I asked. Very satisfied with his promptness. Thank you for better service than I got from my old car insurance company."
"Thank you, Deborah, for your review! I am thrilled to hear that you had a positive experience and found our service prompt and helpful. Your feedback is greatly appreciated! Best Regards, Jim Plane "
derek malone
April 8, 2025
"Super helpful team, would recommend to friends and family."
"Hi Derek, Thank you so much for your kind review! I am thrilled to hear that you found our team super helpful. Your recommendation means a lot to us, and we truly appreciate you sharing your experience with friends and family. If there's anything else we can assist you with, please let us know! - Jim Plane"
Tom Grasso
April 7, 2025
"State Farm's customer service is pathetic. Jim Plame's agency, most notably Anthony, has been very helpful and the ONLY reason I've stayed with State Farm."
"Dear Tom, Thank you for your review! We truly appreciate your feedback, and I am glad to hear that Anthony has been helpful to you. Your support means a lot to us. My team and I are here to assist you whenever you need, please don't hesitate to reach out. Best, Jim Plane"
Katarina Tillinghast
March 21, 2025
"Love love loved working with Scott Ellis. Was originally paying about $400 a month in insurance and he brought me down to $250 with MORE coverage! He was very transparent and explained everything out for me. Will he recommending him to anyone I know that needs insurance"
"Hi Katarina, We're so happy to hear that Scott was able to help reduce your payment and provide you with more protection! Excellent customer service is our goal, and it's great to know that Scott hit the mark. Thank you for taking the time to share your experience and for your recommendation. We truly appreciate it! - Jim Plane"
Jessica Orwig
March 19, 2025
"Alex is extremely thorough and helpful. She exceeded my expectations in trying to help find me additional discounts for my home insurance. She was quick to respond to e-mails, and was highly professional. I appreciate the level of time and effort she put into answering my questions and highly recommend her to folks looking to save on their home and car insurance. I feel like I found the best deal largely thanks to her."
"Hi Jessica, I am thrilled to hear that Alex was able to assist you in finding the best deal on your home insurance and that her thoroughness and professionalism made a positive impact on your experience. Excellent customer service is at the core of what we do, and we're delighted to hear that Alex exemplified that during your interaction with her. It's our goal to ensure every customer feels valued and supported. Thank you for your feedback, and we look forward to continuing to provide you with outstanding service in the future! Best regards, Jim Plane"
Alex Crabb
March 6, 2025
"Alex was very helpful when discussing the options available to me, and just exactly how it would impact my bill. Working with this agency has always been quick and easy."
"Thank you for your review! I am pleased to hear that you found our services helpful, and that Alex could assist you in understanding your options and their impact on your bill. We appreciate your feedback and look forward to continuing to provide you with quick and easy service! Best regards, Jim Plane"
Dakota Wells
February 26, 2025
"A great place, with caring agents, that answer all questions. They help when you really need it. Alex has been really helpful with everything. Shes very helpful with every question and very informative."
"Hi Dakota, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team, especially with Alex. We strive to provide the best support possible, and it’s wonderful to know that our agents were able to assist you effectively. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. We appreciate your feedback! Best, Jim Plane"
Rachael Bresnan
February 20, 2025
"Jim and Alex are awesome, always quick to respond. Great customer service"
"Hi Rachael, Thank you for your wonderful review! I’m thrilled to hear that Alex and I were able to provide you with quick and effective service. We always strive to deliver great customer service, and it’s rewarding to know that you felt supported. I appreciate your feedback and look forward to assisting you again in the future! Best, Jim"
Cliff Wetherill
February 18, 2025
"Lucas was quick to respond in answering all my questions and comparing State Farms policies to my existing policies. Because of the value and promptness from Lucas...I am now a State Farm customer."
"Cliff, Thank you so much for your positive review! We're thrilled to hear that Lucas was able to assist you promptly and effectively. Providing valuable information and excellent customer service is our top priority, and it's great to know that it made a difference in your decision to join State Farm. Welcome aboard! If you have any more questions or need assistance in the future, don't hesitate to reach out. Best regards, Jim Plane"
David Stackhouse (Farmer’s Engraving)
February 12, 2025
"Many members of my family as well as my business are with Jim Plane's agency. We have been a State Farm customer for more than 3 decades. Jim Plane, Lucas and team have taken care of us through a business transition after shifting from our previous agent who sadly passed away. 5/5 - Thank you all."
"Hi David, Thank you so much for taking the time to leave a review! I’m honored to have been a part of your family's journey and business transition. Lucas, the entire team, and I are dedicated to providing the best service possible, and it means a lot to us to know we've been able to support you during this time. If there's anything else we can do for you, please don't hesitate to reach out. Thank you once again for your trust in us! - Jim"
Marcus Kardisco
January 23, 2025
"Great staff Lucas got me a great deal highly recommend"
"Dear Marcus, Thank you for your review and recommendation. We are delighted to have Lucas as a valuable member of our team, and we are pleased to hear that you are satisfied with the service provided. Your feedback is greatly appreciated, and it motivates us to continue delivering excellent service. Best regards, Jim"
Sharon Vincent
January 21, 2025
"I appreciate the job that Jim Plane State Farm does. They reach out and promptly answer any questions we may have. We recently moved and they ensured that all our information was updated. I have and will continue to recommend them to others"
"Dear Sharon, Thank you so much for your thoughtful review! We are dedicated to providing exceptional customer service, and it’s wonderful to hear that you had a positive experience with us. We truly appreciate your recommendations and look forward to serving you again in the future. Warm regards, Jim Plane"
Joann Barela
January 17, 2025
"Alex was really kind. She’s answered all our questions appropriately and I was very pleased with her. She has a very wonderful woman."
"Hi Joann, Thank you so much for your thoughtful review of Alex! We're thrilled to hear that all of your questions were answered. Your feedback is invaluable to us, and we truly appreciate your support. We are grateful to have Alex on our team! - Jim"
Amanda Detlefsen
January 16, 2025
"Alex with State Farm is amazing, she always does great work and answers all my questions and is helpful. She takes great care of their office’s clients."
" Dear Amanda, Thank you so much for your kind review of Alex's service! Your feedback is greatly appreciated and helps us know we’re on the right track. Our number one priority is taking care of our customers, and we’re pleased to hear that you had a positive experience. We look forward to serving you again in the future! - Jim Plane"