
State Farm® Insurance Agent Jim Plane
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Katarina Tillinghast
March 21, 2025
"Love love loved working with Scott Ellis. Was originally paying about $400 a month in insurance and he brought me down to $250 with MORE coverage! He was very transparent and explained everything out for me. Will he recommending him to anyone I know that needs insurance"
"Hi Katarina, We're so happy to hear that Scott was able to help reduce your payment and provide you with more protection! Excellent customer service is our goal, and it's great to know that Scott hit the mark. Thank you for taking the time to share your experience and for your recommendation. We truly appreciate it! - Jim Plane"
Jessica Orwig
March 19, 2025
"Alex is extremely thorough and helpful. She exceeded my expectations in trying to help find me additional discounts for my home insurance. She was quick to respond to e-mails, and was highly professional. I appreciate the level of time and effort she put into answering my questions and highly recommend her to folks looking to save on their home and car insurance. I feel like I found the best deal largely thanks to her."
"Hi Jessica, I am thrilled to hear that Alex was able to assist you in finding the best deal on your home insurance and that her thoroughness and professionalism made a positive impact on your experience. Excellent customer service is at the core of what we do, and we're delighted to hear that Alex exemplified that during your interaction with her. It's our goal to ensure every customer feels valued and supported. Thank you for your feedback, and we look forward to continuing to provide you with outstanding service in the future! Best regards, Jim Plane"
Alex Crabb
March 6, 2025
"Alex was very helpful when discussing the options available to me, and just exactly how it would impact my bill. Working with this agency has always been quick and easy."
"Thank you for your review! I am pleased to hear that you found our services helpful, and that Alex could assist you in understanding your options and their impact on your bill. We appreciate your feedback and look forward to continuing to provide you with quick and easy service! Best regards, Jim Plane"
Dakota Wells
February 26, 2025
"A great place, with caring agents, that answer all questions. They help when you really need it. Alex has been really helpful with everything. Shes very helpful with every question and very informative."
"Hi Dakota, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team, especially with Alex. We strive to provide the best support possible, and it’s wonderful to know that our agents were able to assist you effectively. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. We appreciate your feedback! Best, Jim Plane"
Rachael Bresnan
February 20, 2025
"Jim and Alex are awesome, always quick to respond. Great customer service"
"Hi Rachael, Thank you for your wonderful review! I’m thrilled to hear that Alex and I were able to provide you with quick and effective service. We always strive to deliver great customer service, and it’s rewarding to know that you felt supported. I appreciate your feedback and look forward to assisting you again in the future! Best, Jim"
Cliff Wetherill
February 18, 2025
"Lucas was quick to respond in answering all my questions and comparing State Farms policies to my existing policies. Because of the value and promptness from Lucas...I am now a State Farm customer."
"Cliff, Thank you so much for your positive review! We're thrilled to hear that Lucas was able to assist you promptly and effectively. Providing valuable information and excellent customer service is our top priority, and it's great to know that it made a difference in your decision to join State Farm. Welcome aboard! If you have any more questions or need assistance in the future, don't hesitate to reach out. Best regards, Jim Plane"
David Stackhouse
February 12, 2025
"Many members of my family as well as my business are with Jim Plane's agency. We have been a State Farm customer for more than 3 decades. Jim Plane, Lucas and team have taken care of us through a business transition after shifting from our previous agent who sadly passed away. 5/5 - Thank you all."
"Hi David, Thank you so much for taking the time to leave a review! I’m honored to have been a part of your family's journey and business transition. Lucas, the entire team, and I are dedicated to providing the best service possible, and it means a lot to us to know we've been able to support you during this time. If there's anything else we can do for you, please don't hesitate to reach out. Thank you once again for your trust in us! - Jim"
Marcus Kardisco
January 23, 2025
"Great staff Lucas got me a great deal highly recommend"
"Dear Marcus, Thank you for your review and recommendation. We are delighted to have Lucas as a valuable member of our team, and we are pleased to hear that you are satisfied with the service provided. Your feedback is greatly appreciated, and it motivates us to continue delivering excellent service. Best regards, Jim"
Sharon Vincent
January 21, 2025
"I appreciate the job that Jim Plane State Farm does. They reach out and promptly answer any questions we may have. We recently moved and they ensured that all our information was updated. I have and will continue to recommend them to others"
"Dear Sharon, Thank you so much for your thoughtful review! We are dedicated to providing exceptional customer service, and it’s wonderful to hear that you had a positive experience with us. We truly appreciate your recommendations and look forward to serving you again in the future. Warm regards, Jim Plane"
Joann Barela
January 17, 2025
"Alex was really kind. She’s answered all our questions appropriately and I was very pleased with her. She has a very wonderful woman."
"Hi Joann, Thank you so much for your thoughtful review of Alex! We're thrilled to hear that all of your questions were answered. Your feedback is invaluable to us, and we truly appreciate your support. We are grateful to have Alex on our team! - Jim"
Amanda Detlefsen
January 16, 2025
"Alex with State Farm is amazing, she always does great work and answers all my questions and is helpful. She takes great care of their office’s clients."
" Dear Amanda, Thank you so much for your kind review of Alex's service! Your feedback is greatly appreciated and helps us know we’re on the right track. Our number one priority is taking care of our customers, and we’re pleased to hear that you had a positive experience. We look forward to serving you again in the future! - Jim Plane"
Kris Saprano
January 13, 2025
"Alex was a huge help in getting us an understanding of new charges as well as some discounts to counter balance them. Loved working with her."
"Kris, Thank you for taking the time to leave a review! I am happy to hear that Alex was helpful explaining your charges and was able to let you know about the discounts available to you. Our team strives to provide excellent customer support. We look forward to helping you in the future! Best regards, Jim"
Riley Derus
November 11, 2024
"Working with Dylan has been a pleasure. During the large hail storm in 2023 our roof was destroyed and my Tacoma sustained heavy hail damage. Dylan helped throughout the entire process ensuring all of the claim details were properly submitted and we received payments quickly and for the amount we felt was owed. Highly recommend using the Jim Plane for all of your insurance needs."
"Hi Riley, Thank you for the 5-star review! We’re thrilled to hear that your outcome was satisfactory. Dylan is awesome, and we are lucky to have him! Our team truly strives to put customers first. If you ever need assistance, please don't hesitate to reach out, we’re always here to help you with your insurance needs! - Jim "
Mary
October 22, 2024
"My family and I have been loyal clients of Jim Plane at State Farm insurance for over 23 years. I consistently appreciate the prompt and personalize service I receive. Particularly, when I need to speak directly with a representative. Devon recently provided exceptional assistance with a matter, demonstrating the efficiency and care I’ve come to expect from their office. If you value timely and reliable service, I highly recommend their expertise."
"Dear Mary, Thank you so much for your kind words and for being a loyal client for over 23 years! We are thrilled to hear that you consistently appreciate the prompt and personalized service we strive to provide. It's wonderful to know that Deven was able to assist you efficiently and with the care you’ve come to expect from our office. Your recommendation means a lot to us, and we are grateful for your trust in our expertise. If you ever need anything in the future, please don’t hesitate to reach out. We’re always here to help! Warm regards, Jim Plane and the State Farm Team"
David Trevathan
October 11, 2024
"If you are looking for insurance, I would highly suggest this agency. It is an extremely well, put together agency, with a team of agents that seem to excel at what they do. In particular, my experience has been mostly with Deven, although I have dealt with other team members as well, he has been my most go to person at the agency every time I need something. I have spoken with three other people there and have always been extremely pleased with my answers and the timelines of them getting back to me. I cannot say enough about this agency nor my interaction with Deven!"
"Thank you so much for your glowing 5-star review! We are thrilled to hear about your positive experience with our agency and especially with Deven. Our team strives to provide exceptional service, and your kind words affirm that we are on the right track. It's wonderful to know that you've had timely and satisfactory interactions with multiple team members. We truly appreciate your recommendation and look forward to continuing to meet your insurance needs. If you ever need anything else, don't hesitate to reach out. Thank you again for your support! - Jim"
Barbara Sweeney
October 3, 2024
"Karen was very helpful and caring when I called the office after a minor auto accident. She told me exactly what to do and followed up with a phone call the next day to see how I was doing. I much appreciated speaking to someone as opposed to entering all information online."
"Thank you for your fantastic 5-star review! We're so glad to hear that Karen was able to provide you with the helpful and caring support you needed after your minor auto accident. Our team believes in the importance of personal interaction, and it's wonderful to know that speaking with Karen made a difference for you. Your feedback is greatly appreciated, and we're here to assist you whenever you need us. Thank you for trusting our agency! - Jim"
Cindy Breithaupt
August 2, 2024
"What an amazing response from Alex today!! She thoroughly understood my questions and did the research to give me the facts. It would have been easy just to give me her opinion. She went the extra mile, and I'm so grateful.😊"
"Thank you for your kind words about Alex! I'm glad to hear that she provided you with a thorough understanding of your questions and took the time to research and provide factual information. Our team always strives to go the extra mile to ensure our users' satisfaction, and I'm glad Alex was able to exceed your expectations. If you have any more questions or need further assistance, feel free to reach out. We're here to help! -Jim"
Martiniano Ramirez
July 12, 2024
"My conversation with Dylan was very caring understanding and professional, excellent customer service. Look forward on continuing doing business with Dylan."
"Dear Martiniano, Thank you for leaving us a 5-star review! We're thrilled to hear that Dylan was able to assist you with your insurance needs. Our team takes pride in providing excellent service and being there for our customers during important life changes. We're excited to be a part of your journey and look forward to continuing to support you through any further insurance needs you may have. Should you have any questions or require assistance in the future, please don't hesitate to reach out to us. We're here to help! Thank you once again for your kind words and for choosing our services. We appreciate your trust and will continue to strive for excellence in serving you. -Jim"
Lydia Ramirez
June 26, 2024
"Alex always makes our visits easy. She is very personable and easy to talk to. Whenever we go in she greets us with a smile and answer's every question we have."
"Dear Lydia, Thank you so much for leaving us a 5-star review! We're thrilled to hear that Alex has consistently made your visits easy and enjoyable. Our team takes pride in providing exceptional customer service, and it's great to know that Alex has been personable, approachable, and helpful during your interactions. We're glad to hear that Alex's welcoming smile and willingness to answer all your questions have made your experience with us a positive one. It's our goal to ensure that every customer feels comfortable and well taken care of. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Once again, thank you for your kind words and for choosing our services. We truly appreciate your support. -Jim"
DAVE SMITH
May 20, 2024
"If you need the best agent ever, them go to the Jim Plane agency. Top notch service from everyone. Dylan always went out of his way to assist me, where other agents would not. State Farm is extremely lucky to have them representing there brand. Need insurance solutions, then call them now!"
"Dear Dave, Thank you so much for taking the time to leave such a glowing review of the Jim Plane agency on Google! We are thrilled to hear that you had an exceptional experience with our team. At Jim Plane State Farm, we strive to provide top-notch service to all our customers, and we are delighted that Dylan went above and beyond to assist you. We pride ourselves on going the extra mile and ensuring that our customers' needs are met.-Jim"
Ronni Zamora Laloata
April 17, 2024
"Absolutely fantastic Customer Service! Scott went above and beyond to answer every question I had and took the time to allow me to make my decision!! He is the reason I chose to proceed with insuring with State Farm!"
"Dear Ronni, Thank you so much for leaving us a 5-star review! We're absolutely thrilled to hear about your fantastic customer service experience with Scott. Our team takes pride in going above and beyond for our customers, and it's wonderful to know that Scott was able to do just that for you. We're glad to hear that Scott took the time to answer all your questions and provided the information you needed to make an informed decision. It's our goal to ensure that every customer feels supported and confident in their choices. We're honored that you chose to proceed with insuring with State Farm because of Scott's exceptional service. If you ever need any further assistance or have any more questions, please don't hesitate to reach out. We're here to help! Once again, thank you for your kind words and for choosing State Farm. We truly appreciate your support. -Jim"
Aliistar Kxvak
February 27, 2024
"Scott helped me get a lower and reasonable price for auto insurance. Explained everything throughly and gave me a quote and felt safe enough to switch companies. Thankyou!"
"Dear Aliistar, Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that Scott was able to assist you in getting a lower and reasonable price for your auto insurance. We pride ourselves on providing thorough explanations and ensuring our customers feel confident in their decisions. It's great to know that Scott was able to effectively communicate and provide you with a quote that made you feel safe enough to switch companies. We greatly appreciate your trust in our services and we're here to assist you with any future insurance needs. Thank you once again for your kind words and for choosing us. Best regards, Jim"
Jaelynn Haase
January 15, 2024
"Dylan Plane was amazing!!! Very efficient and knowledgeable. Highly recommend working with State Farm and their team!"
"Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that Dylan Plane provided you with an amazing experience. We take pride in our team's efficiency and knowledge, and we're glad it showed during your interaction. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support! - Jim"
Annette Marie Lantos Tillemann-Dick
November 22, 2023
"I was grateful for Alex's call. To the credit of Alex, Jim Plane, and his State Farm office, it was discovered I was over spending on insurance and the call was to let me know they would refund any unnecessary payments that had been made. Alex did a great job delivering that message, explaining it and just being a lovely, forthright person."
"Thank you for sharing your positive experience with us! We're glad to hear that Alex, Jim Plane, and our State Farm office were able to help you discover that you were over spending on insurance. It's great to know that they took the initiative to reach out and inform you about the unnecessary payments, and they will be refunding them. We appreciate your kind words about Alex's communication and demeanor. We strive to provide excellent service and it's wonderful to hear that Alex was able to deliver the message in a clear and pleasant manner. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing State Farm! - Jim"
Jen Linder
November 20, 2023
"Karen was very helpful and efficient in adding another car to my insurance."
"Thank you for your positive review! We're thrilled to hear that Karen provided you with helpful and efficient service when adding another car to your insurance. We take pride in our team's dedication to assisting our customers promptly and efficiently. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and thank you for choosing our insurance services! - Jim"